Privacy & Terms

Lizzie Fortunato Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from: www.lizziefortunato.com

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

MODIFICATIONS TO PRICES

Prices for our products are subject to change without notice. Prices for fine jewelry featuring precious metals is subject to market fluctuations and liable to change.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MOBILE MESSAGE SERVICE

The Lizzie Fortunato mobile message service (the “Service”) is operated by Lizzie Fortunato (“Lizzie Fortunato”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Lizzie Fortunato’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Lizzie Fortunato through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Lizzie Fortunato. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18558120302 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Lizzie Fortunato mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18558120302 or email shop@lizziefortunato.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see above.

LIZZIE FORTUNATO’S RESALE PROGRAM

Our resale collection provides the ability for customers to purchase pre-owned products from other individuals through our site.

The resale services are provided through our site with the assistance of a third-party resale service provider. Please see our Privacy Policy for more information regarding how your data is shared with our service providers.

How it Works:
Buyers:
– Choose an item from our resale collection. If you would like to buy a resale item, you can add it to your shopping cart and check out (just as you would for a new item).
– Once you purchase an item, the individual seller is provided with a pre-addressed shipping label to ship the item to your shipping address. We will provide you with the tracking number for your order.
– Once you receive the item, we will send you an email to confirm that the item’s condition is the same as advertised in the listing. If you choose “No”, then you will be directed to an online dispute form to provide more information regarding the item’s condition. Our customer support team may reach out to you for more information to resolve the dispute. If you do not confirm the item’s condition within 72 hours of delivery, you forfeit the right to dispute the item’s condition.

Sellers:
– Create an account or log in to your existing Lizzie Fortunato account.
– Choose an item to sell from the past purchases in your order history. Optionally, you may also manually enter the item details if not listed in your order history.
– Input the details about your item to be listed on our website through the online form that we generate. By inputting the details about your item to be listed (“Item Details”), you hereby grant to us and to our resale service provider, and our respective parents, subsidiaries, affiliates, licensee, successors, and assigns, a non-exclusive, transferable, perpetual, irrevocable, worldwide, royalty-free license, with the right to sublicense through multiple tiers, to use, copy, modify, create derivative works based upon, distribute, and publicly display and perform such Item Details in whole or in part in connection with: (a) making the Item Details available on our site as part of the applicable item listing; (b) including the Item Details in email communications to you and the Buyer; (c) using the Item Details to derive or generate insights and analytics on an aggregate and deidentified basis; (d) using the Item Details in connection with promotion and marketing of our or our resale service provider’s products and services or for any other lawful purpose, including within email marketing, newsletters, pitch decks, and other media.
– Once you submit the form, you will receive a confirmation email that your listing has been submitted.
– After review by Lizzie Fortunato] or our resale service provider, if the listing is approved, it will appear in the resale collection in Lizzie Fortunato’s website. If the listing is rejected, we will provide you with the reasons for rejection and may provide you the opportunity to resubmit your listing.
– If a Buyer purchases your item, we will send you an email (and text message, if you opted in to receive text notifications) notifying you of the sale, along with a pre-addressed, pre-paid shipping label to send the item to the Buyer. Then, you are required to ship the item to the buyer using this label. We will send automatic reminders to ship the item after the sale is made. All Sellers are encouraged to ship the product within 3 days.
– Once the item is delivered, the Buyer has 72 hours to confirm the item’s condition. If the Buyer reports that the item’s condition is not in the condition you entered in the listing, we will collect more information from the Buyer regarding the item’s condition and our support team may reach out to you for more information. If our resale service provider’s customer support team determines that the item is not in the condition you entered in the listing, we have the right to not pay the sale proceeds to you.
– After Buyer confirms the condition of the item (or fails to respond within 72 hours of receiving the item), we will automatically generate a digital gift card to the Lizzie Fortunato online store at an amount equal to 100% of the sale proceeds to be sent to you within 24 hours.

Other Resale Terms:
YOU ACKNOWLEDGE THAT, BY PURCHASING AN ITEM FROM OUR RESALE COLLECTION, YOU ARE PURCHASING A USED ITEM FROM AN INDIVIDUAL SELLER AND NOT FROM LIZZIE FORTUNATO. THEREFORE, MERCHANT DISCLAIMS ANY AND ALL WARRANTIES RELATED TO THE ITEMS SOLD THROUGH ITS RESALE COLLECTION, INCLUDING WITH RESPECT TO THE ITEM’S MERCHANTABILITY, CONDITION, FITNESS FOR PARTICULAR PURPOSE, OR ABSENT OF DEFECTS. IF YOU BELIEVE THE CONDITION OF AN ITEM YOU PURCHASED IS NOT CONSISTENT WITH THE RESALE LISTING ON OUR SITE, THEN YOU MAY DISPUTE THE CONDITION AS DESCRIBED ABOVE.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at juliana@lizziefortunato.com or by mail using the details provided below:

217 Centre Street, FLR 6, New York, NY 10013, United States

Pre-owned
Brand certified